Last updated: November 2, 2025
AltGenie is operated by Braintum, a web development company based in Bangladesh.
This policy describes how we handle your information — and we do not store or log user images or URLs.
AltGenie (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we handle data when you use our website and services available at altgenie.braintum.com (the “Website”).
1. Information We Collect
1.1. Image URLs
When you use AltGenie to generate alt text, you provide an image URL.
- We do not store, log, or permanently save any images or URLs that you submit.
- The image is processed temporarily in memory to generate the alt text, then discarded immediately after the result is provided.
1.2. Automatically Collected Data
Like most websites, our hosting provider and WordPress installation may collect limited technical data automatically, such as:
- Browser type and version
- Operating system
- Referrer URL
- Date and time of access
- IP address (for basic server security and anti-abuse purposes)
This information is used solely for ensuring website functionality and security. It is not linked to any specific user profile.
2. Cookies
AltGenie does not use any additional cookies beyond what is required by the WordPress platform to function correctly.
We do not use tracking, analytics, or advertising cookies.
If you leave a comment or interact with standard WordPress features (like login or form submission), WordPress may set a session cookie purely for technical purposes.
3. How We Use the Information
We use limited data only to:
- Provide the alt text generation functionality.
- Ensure the security and performance of our website.
- Prevent misuse or abuse of our service.
We do not:
- Sell, rent, or share your data with third parties.
- Use your data for marketing or advertising.
- Build user profiles or perform analytics.
4. Data Retention
AltGenie does not store any images, image URLs, or generated alt texts.
Any temporary data is deleted immediately after the AI processing is completed.
Server logs containing technical access data (e.g., IP, timestamp) may be retained for a short period (typically 7–30 days) by our hosting provider for security and maintenance purposes.
5. Third-Party Services
AltGenie may rely on external APIs or AI services to process images and generate alt text.
In such cases:
- Only the image URL is transmitted for processing.
- No personal information is shared.
- We ensure that third-party services comply with GDPR or equivalent privacy standards.
6. Data Security
We use industry-standard security practices to protect your information, including HTTPS encryption and secure hosting infrastructure.
However, no internet transmission is 100% secure, and you use our service at your own discretion.
7. Your Rights (GDPR and EU Users)
If you are located in the European Union, you have the right to:
- Request information about any personal data we may have (if any).
- Request deletion or correction of that data.
- Withdraw consent for data processing at any time.
Since AltGenie does not store identifiable personal data, these rights are usually not applicable—but we are happy to respond to any requests promptly.
8. Children’s Privacy
AltGenie is not directed at children under 13 years old. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect improvements or changes in legal requirements. Updates will be posted on this page with a new “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
AltGenie
Email: [[email protected]]
Website: https://altgenie.braintum.com